NCVER Student Outcomes Survey

Date —

26 January 2021

Education Sector/s —
Vocational Education & Training

Summary —

The National Centre for Vocational Education and Research (NCVER) assessed the views of over 250,000 students on the satisfaction with their training, employment, and further study outcomes.  It highlights the commitment to excellence that independent Registered Training Organisations (RTOs) have.

Key Issues —

The 2020 NCVER National Student Outcomes Survey indicates that overall, 75.2% of qualification completers and 74.4% of part-completers undertook training for employment-related reasons. The main reason for training was ‘to get a job’, as cited by 25.7% of qualification completers and 22.4% of qualification part-completers.

The NCVER data shows that private RTOs continue to deliver great outcomes for students who completed their qualification. Private RTOs lead the sector on key performance measures including.


Student Views On Study Outcomes


◾ Achieved main reason for doing training – 84.5%
◾ Employed after training – 80.2%
◾ Improved employment status after training – 60.4%

The commitment of independent RTOs to excellence was also demonstrated with private RTOs achieving extraordinarily high levels of satisfaction on key performance measures including:


Student Views On Study Excellence


◾ Satisfied with assessment – 88.7%
◾ Satisfied with support services – 79.3%
◾ Satisfied with training – 86.6%
◾ Satisfied with the facilities – 84.5%
◾ Satisfied with the learning facilities – 84.2%
◾ Satisfied with the overall quality of the training – 86.3%

Independent RTOs support more that 80% of the 4.2 million students in vocational education and training. This most recent data from the NCVER highlights that these RTOs that have a clear commitment to excellence will play the lead role in supporting students as the economic recovery gets underway.

The full report from the NCVER can be accessed via the link below.


National Centre for Vocational Education Research


2020 VET Student Outcomes Survey [PDF]

The results of the 2020 NCVER National Student Outcomes Survey are particularly important given the impact of the COVID-19 pandemic. The NCVER added extra questions to this year’s survey to understand how the pandemic has affected students’ employment and further study outcomes, which will help governments plan for recovery.

If you're interested in the data on the performance of independent RTOs, be sure to attend the 2021 VET Business Summit.

Getting Involved —

Members in the vocational education and training sector play a lead role in setting the framework for ITECA's promotion for excellence in the sector through their participation in the ITECA Vocational Education & Training Reference Group.  ITECA Membership – It's a great time to get involved.

Further Information —

If you're an ITECA member and would like more information on this matter, the ITECA team would value the opportunity to talk to you.  Simply send an email to or telephone 1300 421 017.  Stay up to date via Twitter, Facebook and LinkedIn.


Disclaimer & Copyright —

This information may be reproduced in limited circumstances under a Creative Commons: Attribution-NonCommercial-NoDerivatives 4.0 License.  Information published on this webpage is intended for general information only and no warranty is providers as to accuracy or completeness thus any reliance you place on this material is therefore strictly at your own risk.


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