TEQSA Improving Retention Rates Guidance

Date —

22 Feb 2020

Industry Sector/s —
Higher Education

Summary —

The Tertiary Education Quality and Standards Agency (TEQSA) has released a new TEQSA Good Practice Note to support improved retention of students in Australian higher education by building on the quality assurance approaches taken by individual providers in the sector.

Key Issues —

The new TEQSA Good Practice Note - Improving retention and completion of students in Australian higher education uses examples of innovative practice reported by them in data collection initiated by the Minister for Education, the Hon. Dan Tehan MP.

The document builds upon an understanding that attrition, the inverse of retention, has been the subject of many studies internationally and locally about the causes of students’ withdrawal from higher education and how to improve their learning outcomes. It is one of eleven risk indicators included in TEQSA’s Risk Assessment Framework that underpins our risk-reflective approach to regulation and quality assurance in the sector.  There is recognition that good retention is a characteristic of a healthy higher education system and a major component of measures of student success in their higher education studies.

TEQSA Guideance Materials —
- Improving retention and completion of students in Australian Higher Education [PDF]

To identify good practice in student retention, the first step is to establish which providers have good outcomes in student retention and to discover which targeted support strategies they have in place that are likely to lead to reduced attrition. There are many providers who have excellent results in this area including providers who have a track record of sustained excellence in retention and these are referenced in the practice note.

The TEQSA Good Practice Note identifies examples of good practice in Australian higher education providers in relation to increasing the retention and completion of students in their courses of study.


Member Engagement —

ITECA’s ability to play a lead role in matters associated with this issue rests on the advice and guidance of individuals serving on the ITECA Higher Education Reference Committee.

Further Information —

For more information on this issue please send an email to higher.education@iteca.edu.au or telephone 1300 421 017.  Stay up to date via Twitter @ITECAust or via Facebook at www.facebook.com/ITECAust.


Disclaimer & Copyright:


The material published on this website page is intended for general information only and is not legal advice or other professional advice.  It may not be reproduced without ITECA’s prior written consent.

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